Contact Us Anytime

Contact Us Anytime

Have questions or need help? We’re here for you

Have questions or need help? We’re here for you

Email Us

Facing technical challenges or product concerns? We’re here to assist

Email Us

Facing technical challenges or product concerns? We’re here to assist

Contact Sales

Let’s collaborate on custom solutions or discuss product insights

Contact Sales

Let’s collaborate on custom solutions or discuss product insights

We’d love to help! Let us know how

We’d love to help! Let us know how

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

What processes does DDPX automate?

We automate the entire sourcing cycle, including RFQ creation, bid comparison, PO generation, and supplier tracking

Do I need technical knowledge to use it?

No. Our platform is designed for procurement teams, not developers. It’s as easy to use as email or Excel

How quickly can we get started?

You can start immediately. Since it's a cloud-based solution, there is no installation or long setup time required.

Do suppliers need to install the app?

No. Suppliers receive a secure link via email to submit quotes directly without any installation or sign-up.

What is the cost for buyers?

DDPX is 100% free for buyers. We operate on a transaction fee model charged to suppliers only.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

What processes does DDPX automate?

Do I need technical knowledge to use it?

How quickly can we get started?

Do suppliers need to install the app?

What is the cost for buyers?

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

What processes does DDPX automate?

We automate the entire sourcing cycle, including RFQ creation, bid comparison, PO generation, and supplier tracking

Do I need technical knowledge to use it?

No. Our platform is designed for procurement teams, not developers. It’s as easy to use as email or Excel

How quickly can we get started?

You can start immediately. Since it's a cloud-based solution, there is no installation or long setup time required.

Do suppliers need to install the app?

No. Suppliers receive a secure link via email to submit quotes directly without any installation or sign-up.

What is the cost for buyers?

DDPX is 100% free for buyers. We operate on a transaction fee model charged to suppliers only.

© 2025 DDLABS Sdn Bhd

support@ddlabs.com.my

© 2025 DDLABS Sdn Bhd

support@ddlabs.com.my